Refund policy

Return & Refund Policy

We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

In the same condition as received
Unworn or unused
With tags attached
In its original packaging

You’ll also need a receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us at info@atlas2you.com.

If your return is approved, we will provide you with a return shipping label and instructions on how and where to send your package.
Please note: Returns sent without prior approval will not be accepted.

If you have any questions, feel free to reach out to us at info@atlas2you.com.

Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged, or if you received the wrong item, contact us immediately so we can evaluate the issue and resolve it as quickly as possible.

Non-Returnable Items

Certain types of items cannot be returned, including:

Perishable goods (such as food, flowers, or plants)
Custom or personalized items
Personal care products (such as beauty items)
Hazardous materials, flammable liquids, or gases

If you’re unsure whether your item qualifies, please contact us.

Sale items and gift cards are non-refundable.

Exchanges

The fastest way to get the item you want is to return the item you currently have. Once your return is accepted, you can place a new order for the desired item.